|102 East Main Street|
|PO Box 457|
|Pilot Point, TX 76258|
|Utility Billing Clerk||Karen Schoonover|
|fax||(940) 686-4338 fax|
8:00 - 5:00 Mon-Fri
For after hours Water and Sewer Emergencies, please call 940-368-0985.
An application for utility service must be completed and signed. A valid picture identification card is required.
For residential service a $100 deposit in cash, check or money order. Out of state checks and drivers licenses are accepted. Commercial service requires a $130.00 deposit.
In lieu of the deposit, you may bring a letter of credit from a utility company stating on their letterhead you had services with them for at least 12 months with no late fees.
You may have a co-signer on your account. The co-signer would be someone who currently has services with us for at least 12 months with no late fees. The Co-signer would no longer be responsible after 12 months of good pay, and no late fees.
A Certificate of Occupancy inspection is required on all pre-existing homes before occupying. The fee is $20.00 per inspection. If the home does not pass the inital inspection, an additional fee will be charged for any additional inspections.
In order to transfer service from one residence to another in Pilot Point, a new certification of occupancy inspection will be required on all pre-existing homes. Deposit balance will be transferred to current location.
A connection fee of $40.00 will be added to the first billing statement
Please stop by to have your transfer processed.
You may sign up for automated Bill Payment. The form can be obtained at city hall or by clicking below.
A. Water, Sewer and Trash
A. Follow the following steps:
A. The due dates are as follows:
A. We accept the following payment methods:
Credit cards are acccepted online, by phone or at the window. ALL credit card payments are subject to an ADDITIONAL 4% FEE.
To pay by credit card you will need the following information:
1. Bureau Code 8029891
2. Your Utility Account Number and amount due. Call the utility department if you don't have your current bill available.
Go to www.certifiedpayments.net to pay online or call 1(866)549-1010 to pay by phone.
A. Trash is picked up as follows:
A. During regular business hours contact 940-686-2165. After hours, call the dispatch number 940-368-0985.
A. Deposits are returned as follows:
A. Customers can mail their payments to PO Box 457, Pilot Point, Texas 76258 or drop off in the drop box located on the west side of the building.